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Note:

This FAQ addresses questions regarding the Analog product line and accessories. If you have a question regarding a Digital drive please see the digital support section or contact technical support.

Selection:

1. What basic steps should I take in selecting a motor and amplifier?

2. Is it possible to get copies of UL/CE approval certificates?

3. Is it safe to use a DC power supply voltage higher than the voltage rating specified for the motor?

4. How do I select the proper power supply rating for my application?

5. How much voltage ripple should I expect from an unregulated DC supply?

6. How can I determine the magnitude of regenerated voltage?

7. Does AMC provide mating connectors? What mating connectors do I need to use?

Setup/Operation:

1. How can I use an external DC power supply to power an –AC amplifier?

2. How do I set up the amplifier?

3. What mode should I be in?

4. How should I set the on-board potentiometers?

5. How do I set the peak and continuous current limits on the amplifier?

6. How do I find the proper phasing for my motor?

7. How do I drive a brush motor with a brushless amplifier?

8. How do I find the J1 jumper to invert the inhibit function?

9. How should I ground my amplifier/system?

10. What are +Inhibit and –Inhibit?

11. How do I identify the model number and serial number of my amplifier?

Troubleshooting:

1. When I observe Current Monitor pin output on a scope, it is noisy and unreadable.

2. The motor runs faster in one direction than the other.

3. The motor runs away.

4. The LED is green, but the motor will not move.

5. The LED will not light up with power applied to the amplifier.

6. The LED flashes red and green when the motor shaft is turned.

7. The LED remains red.

8. The current output of the amplifier is different than the current output of the power supply.


Selection:

1. What basic steps should I take in selecting a motor and amplifier and power supply? 

a. For an overview of analog amplifier and digital drive selection, see our Selection Guide.

2. Is it possible to get copies of UL/CE approval certificates?

a. Yes.  A list of UL, UL Canada), and CE approved products can be downloaded and printed from our support page.  Or, AMC can send copies of the approval certificates or UL yellow cards upon request. If you require these documents, please contact our technical support services at 805-389-1935 or complete the technical support contact form.

3.  Is it safe to use a DC power supply voltage higher than the voltage rating specified for the motor?

a.  Normally this is not a problem as long as the motor operates within the speed and current limits set by the manufacturer.  Since motor speed is proportional to the voltage across the motor leads, select a power supply voltage that could not cause a mechanical over-speed in the event of an amplifier malfunction or a runaway condition.

Furthermore, always ensure the motor meets the minimum load inductance requirements of the amplifier and make sure the current limit is set to less than or equal to the rating of the motor.

 

4.  How do I select the proper power supply rating for my application?

a. It is recommended to select a power supply voltage that is about 10 to 50% higher than the maximum required voltage for the application.  This percentage is to account for the variances in Kt, Ke, and losses in the system external to the amplifier.

b.  The current rating of the amplifier should be high enough to deliver enough power for the application.  Remember that the equivalent output voltage of the amplifier is not the same as the supply voltage, therefore the amplifier output current will not be the same as the current from the power supply.  To determine the appropriate current rating for the power supply, calculate total power required by the application and add 5%.  Divide this power requirement by the supply voltage (I = P/V) to find the required current.

Click here for more detailed power supply selection information. 

 

5. How much voltage ripple should I expect from an unregulated DC supply?

a. A formula for determining the approximate amount of ripple on an unregulated supply is:

Vripple = Ips * 0.007 / C

Where:  Vripple = peak-to-peak magnitude of voltage ripple

Ips = current delivered to amplifier from power supply

C = power supply bus capacitance in Farads (F)

 

6.  How can I determine the magnitude of regenerated voltage?

a. During motor deceleration or downward motion of the motor load, conversion of the system's mechanical energy (kinetic and potential) will be transformed to electrical energy on the supply bus.  This energy is stored in bus capacitors as voltage.  Download the Power Supply Selection Guide information sheet to calculate regeneration effects on your system.

  

 

7. Does AMC provide mating connectors? What mating connectors do I need to use?

Connector Information

Setup/Operation:

1. How can I use an external DC power supply to power an –AC amplifier?

a. If the external DC power supply has its own shunt regulator, the DC power supply must be connected through the DC Output terminals on the amplifier. If either the internal shunt regulator on the amplifier or no shunt regulator at all are being used, the DC power should be supplied via the AC Input terminals on the amplifier. In this way, fuse protection is provided and polarity of the supply voltage is controlled within the amplifier.

2. How do I set up the amplifier?

a. For general setup instructions see any of the following:

i. Drive Datasheet

ii. Product Installation Manual

iii. Browse the Technical Support Forum for useful tips

3. What mode should I be in?

a. It is up to the system designer to determine what mode the amplifier should be in. Listed below is a brief description of the various amplifier modes. All of the modes listed may not be available on your amplifier.

Open Loop Mode

The input command voltage controls the output duty cycle of the amplifier.  This mode is available on brushless amplifiers.  Equivalent to voltage mode on brush type amplifiers.

Voltage Mode

The input command voltage controls the amplifier output voltage.  This mode is available on brush type amplifiers.  Equivalent to open loop mode on brushless amplifiers.

Current Mode

(Torque Mode)

The input command voltage controls the output current (torque).  The amplifier will adjust duty cycle to maintain the commanded current.  This is the suggested mode if an external controller is used which can close the velocity or position loops.

IR Compensation mode

Input command controls motor velocity.  IR compensation mode can be used to control motor speed without a velocity feedback device.  The amplifier will adjust the duty cycle to compensate for changes in output current.  While the command response is linear, accuracy during torque disturbances is not as accurate as a closed loop velocity mode.

Hall Velocity Mode

The input command voltage controls the motor velocity.  This mode uses the hall sensor frequency on a brushless motor to close the velocity loop.  Due to the low resolution of the hall sensors, this mode is not recommended at low speeds.

Encoder Velocity Mode

The input command voltage controls the motor velocity.  This mode uses the frequency of encoder pulses to close the velocity loop.  The higher resolution of encoder feedback allows for smooth motion at all speeds.

Tachometer Mode

The input command voltage controls the motor velocity.  This mode uses an analog tachometer on the motor to close the velocity loop.  Since DC tachometers have infinite resolution, speed control can be extremely accurate with a tachometer; however, they are highly susceptible to electrical noise, most notably at low speeds.

Analog Position Loop Mode

(ANP Mode)

The input command voltage controls the position of the motor.  This is essentially a modified velocity mode in which an analog device (i.e. potentiometer or transducer) provides position feedback   In this mode, the motor speed is proportional to the position error.  Amplifier models with the -ANP extension have been modified for quicker response and smaller steady state error in ANP mode.

 

4. How should I set the on-board potentiometers?

a. The potentiometers are 14 turn, 50kW potentiometers, with one inactive turn at each end and 12 active turns. When the end of potentiometer travel is reached, it will click once for each additional turn.

Pot Number

Purpose

Procedure

1

Loop gain adjustment for open loop, voltage, and velocity modes.

 

CW=increased loop gain.

Shipped in CCW position.

Adjust command signal such that the motor is turning at a slow speed (100-200rpm).  Slowly turn pot 1 clockwise until the motor begins to vibrate or “hum”.  Then turn pot 1 back counter-clockwise until vibration stops, then an additional 1 to 2 turns.

 

Note:  If using current mode, it is recommended that you leave pot 1 in the full counter-clockwise position.

2

Current limit.

 

CCW=decreased current limit.

Shipped in full CW position.

Determine the peak and continuous current requirements for your system.  If available, use on-board switches to set the maximum current limits and ratios.  Determine number of turns from full CCW based on this equation:

 

Turns=(Isyst/Imax)*12 + 1

3

Reference in gain.  Adjusts the amplifier output to command input gain of the amplifier.

 

CCW=decreased reference gain.

Shipped in full CW position.

For velocity or voltage control, turn pot 3 full counter-clockwise.  Adjust the command input to 1V.  Turn pot 3 clockwise while monitoring motor velocity or amplifier output voltage (depending on amplifier mode.)  Turn pot 3 until the required output is achieved for a 1V command (i.e. 1V command = 200rpm motor velocity, or 1V command = 20V amplifier output.  This pot may be left in the full clockwise position if a controller is used to close the velocity or position loops.

4

Test/Offset.  Provides either an onboard test signal or an offset DC voltage to the command loop.

 

Shipped in the middle of potentiometer travel (7 turns from CCW).

Offset mode (Test/Offset switch to Offset position):  Provide a zero volt command signal or pull the REF+ and REF- pins to signal ground.  If the motor shaft turns, adjust pot 4 until motion stops.

 

Test mode (Test/Offset switch to Test position):  This mode can be used to generate an on-board command signal by turning pot 4 in either direction.  See amplifier block diagram for voltage range of test signal.

5. How do I set the peak and continuous current limits on the amplifier?

a. If available, position the Current Scaling switch to the proper position – 100% for full current capabilities of the amplifier, 50% to reduce the maximum current output by half.

b. If available, position the Continuous Current Reduction switch to the proper position – Continuous/Peak current ratio of 50% or 25%.

c. Set the position of Pot 2 (Current Limit) from the full counter-clockwise position based on the following:

Turns = (Isyst/Imax)*12 + 1

Where: Isyst=Maximum current requirements of the system

Imax =Maximum current capabilities of the amplifier (based on amplifier ratings and positions of Current Scaling and Continuous Current Reduction switches)

Note:  If peak and continuous current ratings of the motor are not a 50% ratio, (or 25% as set by Continuous Current Reduction switch,) set the current limits according to the more limiting value.

6.  How do I find the proper phasing for my motor?

a. Since different motor manufacturers may use different hall and stator winding phase combinations, it is necessary to determine which combination to use for your motor.  Below is a table listing some motor manufacturers and the proper phasing for Advanced Motion Controls amplifiers.

If the name of the motor which you are using is not listed and a phasing diagram is available, print out and use the Commutation Phasing Worksheet to determine the proper combination.

If the name of the motor which you are using is not listed and a phasing diagram is not available, connect hall sensors A, B and C to the amplifier and test all six combinations of the motor windings to determine the proper phasing.  The motor should operate smoothly in both directions.  If the motor runs slower in one direction or if you have to move the shaft to start the motor, the combination is incorrect.  The speed should be approximately the same in both directions if the combination is correct.  Motor speed can be verified by using the velocity monitor or by measuring the frequency of the hall sensors or encoder.

Note:  The combinations listed below may not work for all motors.  If this is true for your motor, use one of the other two methods listed above.  The use of Advanced Motion Controls amplifiers is NOT limited to the manufacturers listed.  If you would like to submit additions to the list, or have any questions regarding phase combinations, please contact technical support.  

Motor Manufacturer

Hall Sensors

Motor Windings

Hall 1

Hall 2

Hall 3

Motor A

Motor B

Motor C

Allen Bradley

A

B

C

R

S

T

Anorad

A

B

C

U

V

W

Applied Motion Products

U

V

W

B

C

A

BEI Kimco

S1

S2

S3

B

C

A

CMC/Torquesystems

U

V

W

M3

M2

M1

Compumotor

1

2

3

B

C

A

Electro-Craft

A

B

C

R

S

T

Hathaway Emoteq

A

B

C

B

C

A

Kollmorgen

S1

S2

S3

B

C

A

Litton Poly Scientific

S1

S2

S3

B

C

A

MCG

A

B

C

R

S

T

Maxon

A

B

C

A

B

C

Pacific Scientific

A

B

C

R

S

T

Pittman

A

B

C

C

B

A

Trilogy

A

B

C

T

S

R

7. How do I drive a brush type motor with a brushless amplifier?

a. Remove any connections from the hall sensor pins on the amplifier. Place the phase setting switch in the 60° position. Connect the motor high volt wire to “Motor B”, and motor low volt wire to “Motor A”.

8. How do I find the J1 jumper to invert the inhibit function?

a. Remove the amplifier case and look for the J1 jumper on the PCB. It is a surface mounted 0W resistor, marked with “000”. It is outlined by a white box and marked “J1” or possibly "JS1" (Similar to Figure 1). Amplifiers which have the INHIBIT/ENABLE switch do not have the J1 jumper since this switch performs the same function.

Note:  The J1 jumper does not perform this function on PWM input amplifiers.



Figure 1: J1 Jumper

9. How should I ground my amplifier/system?

a. If no isolation exists between AC power and the amplifier DC bus (i.e. transformer), do not connect the ground of the non-isolated portion of the DC bus or an non-isolated signal ground to earth ground. This may result in equipment damage or personnel injury. Since AC common is not referenced to earth ground, very high voltage potentials may exist between the DC bus ground and earth ground.

b. In most servo systems, all common grounds are tied to earth ground at a single point. Multiple connections to earth ground creates ground loops, which are highly susceptible to noise and can create current flow between different reference points. Figure 2 shows a basic system with earth ground connections.

c. To maintain a constant command reference, connect the amplifier Signal Ground to the controller Signal Ground. This should also be tied to the ground of any external power supply which will effect the operation of the controller or amplifier (i.e. separate 5V supply for encoder).

d. Grounding of shields is difficult because there are several ways to do it. The correct place to connect an electrostatic shield is at the reference potential of the circuitry inside the shield. This point will vary depending upon whether the noise source and receiver are both grounded, or whether one or the other is floating. It is important to ground the shield at only one point to ensure that ground currents do not flow through the shield. In most applications, the shield ground should not be at a different voltage with respect to the reference potential of the circuitry. If it is, this voltage can be capacitively coupled to the shielded conductor.

Figure 2: Basic Grounding Scheme. Notice that both Signal Ground and DC Ground are connected to earth ground due to the optical isolation in the amplifier and the transformer isolation from AC power.

10.  What are +Inhibit and –Inhibit?

a. Some amplifiers have directional inhibits in addition to the master inhibit.  The directional inhibits inhibit motion in one direction while allowing the amplifier to drive in the other direction.  The directional inhibits are typically connected to contact switches on the end-stops of a machine.  If movement reaches the end-of-travel, the contact switch will activate the appropriate directional inhibit and stop the motion into the end-stop.  Since the directional inhibit only inhibits motion in one direction the amplifier will still be able to pull itself away from the end-of-travel.  This configuration protects the amplifier and motor from continuing to drive into the end-stop and causing damage.

11.  How do I identify the model number and serial number of my amplifier?

a. Advanced Motion Controls uses bar code labels to identify the model number and serial number of our amplifiers.  See Know the Code for information about our bar code labels.

Troubleshooting:

 

Problem

Possible Cause

Correction

When I observe Current Monitor pin output on a scope, it is noisy and unreadable.

Current Monitor Pin is not electrically isolated from the AC supply (i.e. transformer).

If the Current Monitor is not isolated from the AC supply (see appropriate amplifier Block Diagram), noise from the AC neutral will be displayed on the scope, making it unreadable.  In this case, the Current Monitor can only be observed with a DC voltmeter.

 

Furthermore, the current monitor is an unfiltered signal and inherently noisy when viewed on an oscilloscope – even when isolated from AC neutral.  Thus, the best results will be achieved when using a DC voltmeter.

The motor runs faster in one direction than the other.

Improper motor phasing on a brushless motor.

Verify proper motor phasing by checking all six phasing combinations, or using the Commutation Phasing Worksheet.  When properly phased, the motor should smoothly turn the same speed in both directions.

Test/Offset switch in Test position when not using the on-board test signal.

Place the Test/Offset switch in the Offset position.

Offset potentiometer (Pot 4) is improperly positioned.

See FAQ on potentiometer settings in the Setup/Operation section.

The motor runs away.

Improper polarity of velocity feedback.

Try only one of the following at a time:

1.      If available, change the position of the Velocity Feedback Polarity switch (available on some amplifier models.)

2.      If using a tachometer, switch the TACH+ and TACH- leads to the amplifier.

3.      If using encoder feedback, switch ENC A and ENC B leads to the amplifier.

4.      If in Hall Velocity mode, interchange Hall-1 and Hall-3, then Motor-A and Motor-B.

5.   If using a model BE15A8-H, jumper together pins P1-6 and P1-7 to invert the velocity feedback polarity.

Loss of encoder power when using encoder velocity mode.

Verify proper connection to 5V encoder supply.

Check voltage level of 5V supply for encoder while operating.  

Ensure encoder power can supply substantial current for the encoder being used.

If an external 5V supply is used, ensure that the 5V supply is referenced to amplifier signal ground.

Do not use Vhall 30mA supply on the amplifier to power the encoder.

The LED is green, but the motor will not move.

One or more directional inhibit is in an inhibit condition.

Verify that the +INHIBIT and –INHIBIT pins are not in an inhibit state.  Triggering these inhibits will prevent motor motion in the respective direction, but will not create a fault condition or red LED.

 

The command signal is not referenced to the amplifier signal ground.

Reference the command signal ground with the amplifier signal ground.

The LED will not light up with power applied to the amplifier.

Supply voltage does not meet the minimum voltage requirements of the amplifier.

Verify that the supply voltage is above the minimum voltage required for the amplifier model being used (See amplifier data sheet.)

The LED flashes red and green when the motor shaft is turned.

Improper hall phasing.

Verify that the motor phasing switch (60°/120°) is in the proper position for the motor being used.  For the majority of brushless motors, this should be in the 120° position.

Faulty hall sensor.

Check voltage levels for Hall A, Hall B, and Hall C.  Monitor voltage while turning shaft.  Levels should switch between 5VDC and ground as the shaft is turned.  

With only input power connected to the amplifier, check voltage levels at the pins for Vhall and Hall A, B, and C.  Vhall should remain constant at 6.2VDC, and each hall sensor pin should remain at 5V.

If any of these levels are low, verify that only the hall sensors are connected to Vhall.

The LED remains red.

Fault condition

Causes:

  Over voltage

  Under voltage

  Short circuit (motor, ground, and power leads)

  Over temperature

  Amplifier inhibited

  Invalid hall state

The current output of the amplifier is different than the current output of the power supply.

None

Since the output voltage of the amplifier may be less than the power supply voltage (from 0V to full bus voltage,) the amplifier output current can be higher than the power supply output current.  Aside from minor losses within the amplifier (<5%), power from the power supply (V*I) should be equal to power from the amplifier (V*I).