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משוב לקוחות

המשוב שלך חשוב לנו. עזור לנו לשפר את המוצרים, התמיכה ושירות הלקוחות שלנו על ידי מילוי טופס זה וספר לנו על החוויה שלך איתנו.

לנוחיותך, אנא דלג על כל שאלה שאינה רלוונטית. זמן סקר ממוצע 2 דקות.

הסקר מחולק לחלקים: הופעה כללית | תמיכה טכנית | מוצרים | שירות לקוחות | דמוגרפיה

אתה מוזמן לדלג על קטעים שאינם רלוונטיים.

משוב לקוחות

1. Overall Impression

Rate your overall experience with ADVANCED Motion Controls

10 (Excellent)

9

8

7

6

5

4

3

2

1 (poor)

ADVANCED Motion Controls products are a good value.

Strongly Agree

Agree

Disagree

Strongly Disagree

Conducting business with AMC meets my expectations.

Strongly Agree

Agree

Disagree

Strongly Disagree

Stated lead times are reasonable.

Strongly Agree

Agree

Disagree

Strongly Disagree

Additional comments on your experience with us

2. Technical Support

If you interacted with technical support, please fill out this section.

Rate your overall experience with our Technical Support

10 (Excellent)

9

8

7

6

5

4

3

2

1 (poor)

My technical support questions were quickly understood.

Strongly Agree

Agree

Disagree

Strongly Disagree

I received prompt response from Technical Support.

Strongly Agree

Agree

Disagree

Strongly Disagree

The information I received was accurate.

Strongly Agree

Agree

Disagree

Strongly Disagree

People in the Technical Support department are courteous and professional.

Strongly Agree

Agree

Disagree

Strongly Disagree

Additional comments about Technical Support: (Was there anyone who provided excellent Technical Support? Let us know so we can recognize them!)

3. Products

Rate your overall experience with ADVANCED Motion Controls Products

10 (Excellent)

9

8

7

6

5

4

3

2

1 (poor)

It was easy to select the correct AMC product.

Strongly Agree

Agree

Disagree

Strongly Disagree

Product documentation was useful.

Strongly Agree

Agree

Disagree

Strongly Disagree

Overall ease of installation met expectations.

Strongly Agree

Agree

Disagree

Strongly Disagree

AMC products perform to my satisfaction.

Strongly Agree

Agree

Disagree

Strongly Disagree

AMC products are reliable.

Strongly Agree

Agree

Disagree

Strongly Disagree

Additional comments about AMC Products (ex: ease of use, required features available, features work as expected, comparisons with other brands, etc.). Please provide part number if applicable.

4. Customer Service

If you interacted with customer service, please fill out this section.

Rate your overall experience with Customer Service

10 (Excellent)

9

8

7

6

5

4

3

2

1 (poor)

The Customer Service department responded quickly to my request.

Strongly Agree

Agree

Disagree

Strongly Disagree

The information I received was accurate.

Strongly Agree

Agree

Disagree

Strongly Disagree

People in the Customer Service department are courteous and professional.

Strongly Agree

Agree

Disagree

Strongly Disagree

Additonal comments about Customer Service (Was there anyone who provided excellent Customer Service? Let us know so we can recognize them!)

5. Your Information

This is the last section of the survey. Again feel free to skip any questions that don't apply. Click "Submit" at the bottom to submit your survey.

What is your position in your organization?

Management

Engineer

Technician

Buyer

Other

Describe your company/organization.

OEM

Integrator

End User

Other

How long have you personally used servos for motion control?

0-6 months

6 months - 1 year

1-3 years

3+ years

N/A

How long have you used ADVANCED Motion Controls products?

0-6 months

6 months - 1 year

1-3 years

3+ years

N/A

How did you hear about Advanced Motion Controls?

Web Search

Printed Advertisement

Electronic Advertisement

Someone else in my organization specified ADVANCED Motion Controls

Word of mouth referral

First Name

Last Name

חֶברָה

אימייל

טלפון

שדה זה מיועד למטרות אימות ויש להשאיר אותו ללא שינוי.

3805 Calle Tecate, Camarillo, CA 93012 ארה"ב
טל': 805.389.1935
Hours: 8AM to 5PM Pacific Time (Mon-Fri)

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